Cost Structure ROI

• 500% to 2,000% Cost of Ownership ROI
• 1/5 to 1/10 the COS
• Proprietary system implemented internally: $100,000 and up
• Internal Open-source environment: first year costs $10,000 to $16,000
• Hosted first year cost $2,000 to $4,000
• 2,000% to 5,000% ROI compared to “ad hoc” e-mail support